We want you to get your items quickly and know exactly what to expect. Here's everything you need to know about our shipping process.

Processing Times

Your order typically takes 45-90 business minutes to deliver. During busy days like season time, holidays, dinner time, it might take some extra time.

Shipping Options

Standard Shipping (0.5-1.5 hours)

• Delivery is only possible “on road / nearest vehicle accessible space”
• Free delivery available through FOODIE FOREST wallet only
• Minimum delivery charge is 40 INR.
• Available in all 10 villages of Manali.
• Delivery is solely managed by FOODIE FOREST.
• We don't have any tie up with third party delivery companies.

Tracking Your Order

You'll receive a tracking notification via whatsapp once your order is dispatched. Click the tracking link to see your order's updates.

Delivery Details

• We deliver 7 days a week, including major holidays.
• Apartment dwellers: Please include your unit number
• Delivery is only possible on the nearest possible road to the location of the customer.

Wrong Address?

Contact us within 10 minutes of placing your order. After that, the delivery may take some more time.

• Note down your (i)Order ID, (ii)Mobile number, (iii)Address, (iv) Order time.
• Reach out to our customer service if you need help. Send the above mentioned details on whatsapp : 9599368685

Weather Delays

Severe weather can affect delivery times. We'll notify you of any known delays, but we can't control weather-related shipping delays.

Need Help?

Our customer service team is here Monday through Friday, 4 PM to 3 AM..

• Email: Foodieforest2022@gmail.com
• Phone: +91 9599368685
• Live chat: WhatsApp : 95993-68685

Changes & Updates

We may update this shipping policy to reflect changes in our operations. Check back for the most current information.

Last updated: January 10, 2025

Policy & document issued by :
Satyam Sharma
Co-founder & CEO
FOODIE FOREST